All the servers are housed in a massive data center located in Provo, Utah. One of the most important things in web hosting is the quality of servers that the host uses. In this article we will discuss the specifics of the BlueHost Data Center, the BlueHost server up-times and uptime guarantees, and the differnt ways you can check their server status.
BlueHost Data Center
Just prior to announcing his departure from BlueHost, the founder and CEO of BlueHost (Matt Heaton), built and opened a new data center. This data center is said to provide better up-times, be more secure, more energy efficient, and be able to provide some of the best hosting capabilities BlueHost has ever had. Some facts on the new BlueHost data center and servers include:
· Approximately 12,000 square feet
· 4.7 Megawatts of power available
· 720 tons of cooling capacity
· 100% outside air cooling more than 1/2 of the year
· 20488 U of total server space (394 8ft. cabinets full of computer equip)
· 300,000 CFM of heat exhaustion out the roof
· 2x 2 Megawatt generators
· 4x 750 KW UPS
· Capacity to deliver up to 15KW of power per cabinet
· 36″ raised floor across the entire datacenter
· 4 separate physical fibre lines with access to all major IP/transit providers
· Keycard/Hand scanner and cameras for each aisle
· Complete isolation of hot and cold aisles
· Variable on the fly setting/tunables for exhaust fans, supply fans, and heat exchanges
The BlueHost headquarters includes a facility with over 50,000 square feet with two secondary data centers of 20,000 square feet. Unlike other hosts, BlueHost actually owns their own datacenter, build their own servers, have a nationwide fiber network, and build their own custom linux kernel.
BlueHost Server Up-time
All shared hosting companies are bound to have a little bit of down-time with their servers, afterall many of these web hosting companies are hosting hundreds of thousands of domains. There is a certain amount of expected downtime due to a variety of issues shared hosts are bound to deal with like; activity from their customers, traffic to other sites, hardware failures, and file corruptions. No shared host is free from these possible issues. However, most web hosts are notified immediately and can quickly rectify these situations. BlueHost guarantees their customers a 99.9% up-time. If they are not able to meet this promise they are one of few hosts that will actually refund your money, granted it is on a prorated basis but you will be able to get any unused portion of your hosting agreement.
BlueHost Server Status
Checking the status of the BlueHost server has never been easier. BlueHost currently runs a server monitoring server system that is designed to keep customers informed of server outages. By simply going to bluehost.serverstatus.com you will be directed to the most up-to-date status of the BlueHost servers. The system indicates any general system alerts, when the last update occurred, any known issues, and the current status. It also reveals any “alerts affecting all servers” and the last update on this issue, any known issues, and status. As a BlueHost customer you may also check the status of the specific server your website is hosted on. From this same BlueHost server status page just enter your BlueHost username or your BlueHost domain name, click the submit button, and you will be able to see the status of the BlueHost server your site is hosted on. This information is also available through your BlueHost control panel. To access BlueHost server status info from your control panel; login to your BlueHost account, scroll down, and click on the server status link. The link will then offer you the same information as accessing it from the link above.